Privacy Policy

Effective date: November 6, 2026

Zion Market ("Zion Market," "we," "us," or "our") operates Korean grocery stores in California, Texas, and Georgia. This Privacy Policy explains how we collect, use, and protect your personal information, including your email address, when you:

  • Visit zionmarket.com (the "Site"), including the Weekly Sale, Recipes, Locations, Rewards, and Events pages
  • Subscribe to our newsletter
  • Join Zion Rewards or use the Zion Market Rewards app
  • Take part in our Weekly Rewards Event
  • Follow or message us on KakaoTalk, WeChat, Facebook, Instagram, or YouTube

By using the Site or providing your information, you agree to this policy. If you do not agree, please do not use the Site.

1. Information We Collect

The main information we collect is your email address. Depending on how you use our services, we may also collect the following.

Newsletter sign-up
  • Email address, collected when you subscribe through the Newsletter form on the Site
  • Preferred store region (California, Texas, or Georgia) and language (English, Korean, or Chinese), if provided
Zion Rewards and the Zion Market Rewards app
  • Name, email address, and phone number
  • Rewards ID and QR code
  • Purchase history, including receipts scanned in the app and transactions at checkout
  • Points earned and redeemed
Weekly Rewards Event
  • Rewards ID, the store where you shopped, and confirmation that you are 18 or older and a U.S. resident
Information you send us
  • Your name, email address, phone number, Rewards ID, and message when you contact us at help@zionmarket.com
Information collected automatically
  • IP address, browser, device type, and operating system
  • Pages viewed, store region and language selected, and the referring website
  • Whether you open our emails or click links in them

2. How We Use Your Information

We use your information, including your email address, to:

  • Send weekly sales, store events, recipes, and promotions for your region
  • Operate Zion Rewards, including tracking points, applying rewards at checkout, and supporting your account
  • Run the Weekly Rewards Event, select winners at each store, and add prizes to winners' accounts
  • Respond to your questions and rewards inquiries
  • Display the Site in your selected region and language
  • Understand how the Site and app are used so we can improve them
  • Prevent fraud and misuse of rewards, and keep our services secure
  • Comply with legal obligations

We will not use your email address for unrelated purposes without notifying you first.

3. Newsletter and Email Communications

When you subscribe to our newsletter or join Zion Rewards with your email address, you agree to receive emails from Zion Market, such as weekly sales, new arrivals, store events, recipes, and rewards updates.

  • Unsubscribe anytime. Every marketing email includes an "Unsubscribe" link, or you can email help@zionmarket.com.
  • Prompt processing. We honor unsubscribe requests within 10 business days, as required by the U.S. CAN-SPAM Act.
  • Account messages. After you unsubscribe, we may still contact you about your rewards account or an event prize.
  • No sale of email addresses. We never sell your email address.

4. Zion Rewards and Weekly Rewards Event

Zion Rewards. Members earn 1 point for every $1 spent and can redeem 100 points for a $1 reward. We link your purchases to your Rewards ID when you scan your QR code at checkout or scan a receipt in the app.

Weekly Rewards Event. Members who scan the app at the register are entered to win 5,000 points each week at each store. Entrants must be 18 or older and U.S. residents.

Winner lists. We post weekly winners on the Site by store and Rewards ID. If you have added your name in the app, it may appear in partial form (for example, "R*** Leem"). To be listed by Rewards ID only, contact us at help@zionmarket.com.

Notice of Financial Incentive (California). Zion Rewards is a financial incentive program under California law. In exchange for points and rewards, we collect the information described in Section 1, including your contact details and purchase history. We estimate the value of this information to be roughly equal to the value of the rewards we provide, based on our reasonable estimate of related costs. Participation is optional, and you may leave the program at any time by emailing help@zionmarket.com.

The Zion Market Rewards app is available on the Apple App Store and Google Play.

5. Sharing, Third-Party Channels, Cookies, and Security

Sharing. We do not sell your personal information. We share it only with:

  • Service providers that help operate the Site, the rewards app, and our emails, under contracts that limit how they use your data
  • Our store locations in California, Texas, and Georgia, to run rewards and events
  • Government authorities, when required by law or to protect our customers and business
  • A buyer or successor, if our business is merged or sold

KakaoTalk, WeChat, and social media. If you follow or message us on KakaoTalk (@ZIONMARKET, @ZIONMARKETTX, @ZIONMARKETGA), WeChat, Facebook, Instagram, or YouTube, those platforms handle your information under their own privacy policies. We receive only what the platform shares with us, such as your public profile and messages.

Cookies and accessibility tools. The Site uses cookies to remember your region and language and to measure traffic. It also uses the UserWay accessibility widget, which may set its own cookies. You can block or delete cookies in your browser, but some features may not work without them.

Security. We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

Retention. We keep your email address until you unsubscribe or ask us to delete it. We keep rewards information while your account is active, or as required by law.

6. Your Rights and Choices

You may request to access, correct, or delete your personal information, including your email address and rewards data. Email help@zionmarket.com, and we will respond within 45 days.

California residents. Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, you have the right to know what information we collect and share, to request deletion or correction, to opt out of any sale or sharing (we do not sell your data), and to not be discriminated against for exercising these rights.

Texas residents. Under the Texas Data Privacy and Security Act, you may have the right to access, correct, delete, and obtain a copy of your data, and to appeal our decision on your request by emailing help@zionmarket.com.

Georgia and other states. Residents of other states may have similar rights under their state laws. Contact us, and we will honor requests as required.

7. Children's Privacy

The Site and Zion Rewards are not directed to children under 13, and we do not knowingly collect their information. Weekly Rewards Event entrants must be 18 or older. If you believe a child has provided us with information, contact us and we will delete it.

8. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date and notify subscribers by email of significant changes.

9. Contact Us

If you have questions about this policy or your information, contact us: